FAQ

Ordering

Pieces are unique and handmade and may differ slightly from image shown.

Delivery

Pieces come packaged in an individual branded box and will be delivered via Royal Mail Signed For. Orders within UK cost is £3.90 or free for orders over £50.00.

Delivery within Chobham, Surrey, is free of charge - please contact oliver@oliverjonesjewellery.co.uk to  apply this discount at checkout.

Rest of the world is a flat rate of £11.99 per order.

Returns

Should you not be completely happy with your order, please contact oliver@oliverjonesjewellery.co.uk within 7 days of receiving your item for an exchange or refund. This however does not cover earrings for hygiene reasons and will not include cost of postage.

Packaging

Packaging is produced in the UK made and with recycled materials.